Any debt collector who contacts you to collect a debt must give you certain information when it first contacts you, or in writing within 5 days after contacting you, including:
- The name of the creditor
- The amount owed
- That you can dispute the debt or request the name and address of the original creditor, if different from the current creditor.
You can dispute the debt or ask for more information from the debt collector. If you are unsure who you owe money to, or how much you owe, its usually a good idea to learn more . If you dispute a debt or part of a debt with the debt collector, in writing, within 30 days of receiving the validation notice, the debt collector is not allowed to contact you again until it sends you written verification of the debt.
The CFPB has prepared sample letters that you can use to respond to a debt collector who is trying to collect a debt. The letters include tips on how to use them. The sample letters may help you to get information, set limits or stop any further communication, or exercise some of your rights.
If you dont recognize the name of the creditor, you can ask what the original debt was for (credit card, mortgage foreclosure deficiency, etc.) and request the name of the original creditor. After you receive the debt collectors response, compare it to your own records.